Customer Reviews for Redby Outdoor Area Rug - Clearance

Store Response

Hi Cary, Thanks for your feedback. We are happy that you liked our item! Since our rugs are rolled and packed very tight, sometimes they do not get flat right away. The best way to go about this is to roll the reverse side and wait a couple of days after opening, and it should flatten out. If possible, using a pad is also recommended. Also putting weight on the places where the waves are would help flatten them out as well. If after a week of trying this, they do not seem to go away, feel free to contactsupport@boutiquerugs.com or https://boutiquerugs.com/pages/contact-us/ again and we will be taking the required actions to solve the problem in the best way that we can. We hope you will choose us again for your next purchase! If you have any other questions or concerns please feel free to reach out to support@boutiquerugs.com or https://boutiquerugs.com/pages/contact-us/ and we will do our best to assist you. Kind Regards, Boutique Rugs Customer Service