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We're here to help — and we want to get you answers as fast as possible.
Before You Reach Out
Many questions can be answered right away. Tap the topic that fits:
Send Us a Message
For order issues, include your order number and photos of the rug (including the back label) — it helps us resolve things faster.
Sending a return? Ship to:
Boutique Rugs Returns · 560 Marine Drive, Calhoun, GA 30701
This address is for return shipments only. For full return instructions and a prepaid label, visit our Returns page.
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Our team is here for you.
Mon–Fri 9AM–10PM EST · Sat 9AM–5PM EST · Sun 11AM–5PM EST