Contact Customer Support
We're here to help — and we want to get you answers as fast as possible.
Before You Reach Out
Many questions can be answered right away. Tap the topic that fits:
Send Us a Message
For order issues, include your order number and photos of the rug (including the back label) — it helps us resolve things faster.
The form above is hosted by Freshworks (Freshdesk). Information you submit is sent to Freshworks and to Boutique Rugs so we can respond to your request. See our Privacy Policy for details, or email [email protected] directly if you prefer.
Sending a return? Ship to:
Boutique Rugs Returns · 560 Marine Drive, Calhoun, GA 30701
This address is for return shipments only. For full return instructions and a prepaid label, visit our Returns page.
Need Help?
Our team is here for you.
Mon–Fri 9AM–10PM EST · Sat 9AM–5PM EST · Sun 11AM–5PM EST